Please read this entire page to make sure you are eligible to exchange your boots.
- Should you need different size CruiserWorks™ boots or product, exchanges must be made in “AS NEW”
condition within 14 days
of the purchase date and will be exchanged for the new size.
- If your CruiserWorks™ boots or other product has a defect
, returns must be made within 60 days
of purchase date.
- Shipping costs are non-refundable and any return postage is payable by you
. However, ground shipping will not be charged on exchanges made within 14 days.
- Please note that you must return your boots to CruiserWorks™ before a new pair can be shipped to you.
- Returns must include your CruiserWorks™
order number, name, and address on the outside of the package.
- To process your return
, please fill out the Return / Exchange Request Form
, and you will receive your RMA information needed to process your return.
- Should you have additional questions, please contact us.