Customer Connections

While CruiserWorks sells the best motorcycle boots on the market, we are more than that. We are a service company. Our job is to serve you and hopefully exceed you expectations. If it’s important to you, it’s important to us. And, more than likely, it may be important to other CruiserWorks customers and friends. So, after hearing feedback from you, we have created a forum so you can help us serve you better. Your needs are what has driven the success of the CruiserWorks brand and we are simply caretakers, always striving to be the best. 

Customer Feedback The Customer Feedback forum has been created in order for your our customers to be about to provide us with feedback about our products. Please visit the forum to view what others have to say about Cruiserworks.com.
 
Reply to post
User avatar
2WheelJon - (7/16/2012 8:20:48 PM)
It's not my problem
My first pair of Cruiserworks, made by the original owners, lasted ten years.  They were the best pair of boots I ever had.  When they finally wore out I bought another pair from the company.  Same name but new owners.  And these boots were crap.  Leaked within a year of purchasing them and at that with minimum wear.  So I called the company, now with its new (count 'em, third) owners and they said sorry, its' not our problem.  The boots were made by the prior company's owners and the new owners are responsible for their problems.

So, I figure, how long until the current owners go belly up and another bunch buys the company.  That's why I bought a pair of Tour Master boots -- and they're great.

(Moderator -- if you don't want to post a critical comment I guess that's your choice.  But if that's the case don't bother me with more emails -- unsubcribe this very disappointed customer.)
This forum is moderated. It needs to be reviewed by forum moderator before it’s published.
Post:
 Security code (please enter the numbers on the image)